If you are not happy with your VECTOR’S™ product you may return it to VECTOR™ for a full refund* on the product's price. This must be done within 14 days of the purchase. The product must be unused, with no sign of assembly and in new condition with original packaging and all accessories included. VECTOR™ does not accept crash damaged parts or items that have been modified in any way. We do not refund any shipping costs. Customers are responsible for repackaging of the product in such a way that it is returned in perfect condition.
*PLEASE NOTE: If the original packaging has been opened and other general conditions met, we will refund 99% of product's purchase price in case of bike kits, and 95% of the product's purchase price for other products sold by VECTOR™ to cover repacking and Q.C. rechecking costs.
RETURN & REFUNDS LIMITATIONS AND EXCEPTIONS:
We do not refund:
Items altered in any way by the user; read warranty conditions;
Lost items, sent back by customers
Vector Electric Bikes were designed from scratch as a no-compromise solution for those who want speed, power, and comfort all in one e-bike! Located in Munich, the company was established in 2013 with main focus on new technologies and solutions for electric vehicles.
Polywarm Deutschland GmbH, Westendstraße 264A, 80686 Munich, Germany